HOTELES DE CONVENIENCIA SAS guarantees the protection of rights such as Habeas Data, privacy, reputation, and image. To this end, all actions will be governed by the principles of good faith, legality, informational self-determination, freedom, and transparency. Those who, in the course of any activity, including commercial activities, whether permanent or occasional, may provide any type of personal information to HOTELES DE CONVENIENCIA SAS, and in which the latter acts as the data processor or controller, may access, update, and rectify said information. 

SPECIFIC PRINCIPLES

HOTELES DE CONVENIENCIA SAS will apply the following specific principles established below, which constitute the rules to be followed in the collection, handling, use, processing, storage and exchange of personal data: 

 
a) Principle of Legality: In the use, capture, collection and processing of personal data, the current and applicable provisions governing the processing of personal data and other related fundamental rights will be applied. 

 
b) Principle of Freedom: The use, capture, collection, and processing of personal data may only be carried out with the prior, express, and informed consent of the Data Subject. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal, statutory, or judicial mandate that waives the requirement for consent. 

 
c) Principle of Purpose: The use, capture, collection and processing of personal data to which you have access and which are collected and gathered by HOTELES DE CONVENIENCIA SAS, will be subordinated and will have a legitimate purpose, which must be informed to the respective owner of the personal data. 

 
d) Principle of Truthfulness or Quality: The information subject to use, capture, collection and processing of personal data must be truthful, complete, accurate, current, verifiable and understandable. The processing of partial, incomplete, fragmented or misleading data is prohibited. 

 
e) Principle of Transparency: In the use, capture, collection and processing of personal data, the Holder has the right to obtain from HOTELES DE CONVENIENCIA SAS, at any time and without restrictions, information on the existence of any type of information or personal data that must guarantee the interest or ownership. 

 
f) Principle of Restricted Access and Circulation: Personal data, except for public information, may not be available on the Internet or other means of mass dissemination or communication, unless access is technically controllable to provide restricted access only to the Data Subjects or authorized third parties. For these purposes, HOTELES DE CONVENIENCIA SAS's obligation will be of a medium level. 

 
g) Security Principle: The personal data and information used, captured, collected and processed by HOTELES DE CONVENIENCIA SAS will be protected to the extent that technical resources and minimum standards allow, through the adoption of technological protection measures, protocols and all kinds of administrative measures that are necessary to provide security to the electronic records and repositories to prevent their manipulation, modification, loss, consultation and, in general, against any unauthorized use or access. 

 
h) Principle of Confidentiality: Any person who administers, manages, updates, or has access to any type of information contained in databases or data banks undertakes to maintain the confidentiality of, and not disclose to third parties, all personal, commercial, accounting, technical, or any other type of data provided in the performance and exercise of their duties. Any person currently working or who will be hired in the future for this purpose, in the administration and management of databases, must sign a document in addition to their employment or service contract to ensure this commitment. This obligation remains in effect even after the termination of their relationship with any of the tasks included in the processing. 

DUTIES OF CONVENIENCE HOTELS SAS, IN RELATION TO THE PROCESSING OF PERSONAL DATA

HOTELES DE CONVENIENCIA SAS will always bear in mind that personal data belongs to the individuals to whom it refers and that only they can decide how it is used. Therefore, it will only use the data for the purposes for which it is duly authorized, always respecting current regulations on the protection of personal data. 

Privacy Policy 

Your personal information will be treated securely and confidentially to manage your reservation, stay, payments, requests and other services related to your experience at the hotel, as well as to comply with applicable legal obligations. 

You also authorize the use of your data for commercial and marketing purposes, including sending information about promotions, benefits, news, events, products and services that may be of interest to you. 

By continuing, you authorize the processing of your personal data in accordance with our Personal Data Processing Policy. You may exercise your rights to access, update, rectify, or delete your information through our customer service channels.